1. Information We Collect

We collect information that you choose to share with us, as well as data that is automatically captured when you use our services.

• Contact details such as name, email address, and phone number.
• Shipping and billing information when you place an order.
• Account details such as login credentials and order history.
• Technical data such as IP address, device information, and browser type.
• Usage data, including pages visited, time spent on the site, and interactions with content.

2. How We Use Your Information

We use your personal data to provide and improve the teLxt experience, including:

• Processing and delivering your orders.
• Providing customer support and responding to enquiries.
• Sending service messages such as order confirmations and shipping updates.
• Personalising content, recommendations, and marketing where permitted.
• Analysing site performance and improving our collections and services.

3. Cookies and Similar Technologies

We use cookies and similar technologies to remember your preferences, keep you signed in, and understand how our site is used. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the experience of the site.

4. Sharing Your Information

We do not sell your personal data. We share information only with trusted partners when it is necessary to operate our services, for example:

• Payment providers to securely process transactions.
• Logistics partners to ship and deliver your orders.
• Analytics and marketing tools, where permitted by law, to help us understand and reach our audience.

5. Data Retention

We retain your data only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. You may request deletion of your account and associated personal data, subject to legal obligations we must comply with.

6. Your Rights

Depending on your location, you may have rights over your personal data, including:

• Accessing the data we hold about you.
• Updating or correcting your information.
• Requesting deletion of your data.
• Objecting to certain types of processing, such as direct marketing.

To exercise these rights, please contact us using the details on our Contact page.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the “Last updated” date below.

Last updated: 2026